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Contact us

Tell us what you need – sales, support, or a quick product walkthrough. Whether you’re evaluating NotifyWaves for your team or need help with an existing workspace, we’re here to help.

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Email

[email protected]

Best for product questions and account help.

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Response time

We aim to respond within 24 hours on business days.

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Secure by design

Messages you send through this form reach our team only – we never sell your data.

Prefer to explore first?

See what’s included on each plan and estimate your message costs.

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Send us a message

The more you tell us, the better we can prepare before we reply.










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    bolt Fastest route

    Talk to us on WhatsApp

    We run our own support on the platform we sell. Start a chat and you’ll get a human, usually inside working hours the same day.

    chat Chat on WhatsApp
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    Existing customer?

    Message from the number on your account and we’ll pull up your workspace straight away.

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    Want a walkthrough instead?

    and we’ll run through the platform against your use case.

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    Just researching?

    Our blog covers pricing, approvals and automation in detail.

    Before you write in

    How quickly will I hear back? expand_more

    Within 24 hours on business days. Sales enquiries that include your team size and message volume tend to get a more useful first reply, because we can size a plan before we respond.

    I have a billing or account question expand_more

    Email [email protected] from the address on your account and include your workspace name – it saves a round trip on verification.

    Can you help me get WhatsApp API access? expand_more

    Yes. We can walk you through business verification, display name approval and your first message templates.

    What will messaging actually cost me? expand_more

    Your plan covers the platform; Meta bills separately per delivered template message. The cost estimator combines both so you can see a realistic monthly figure before you talk to us.

    Do you work with agencies? expand_more

    We do. Tell us how many client workspaces you expect to run and we’ll put together terms that make sense for a multi-account setup.