Book service and capture test drives round the clock
Service appointments, maintenance reminders and test-drive enquiries handled automatically – for dealerships and workshops that can’t have someone on the phone all day.
- verified Service booking
- lock Interval reminders
- how_to_reg Test-drive capture
Service booked
Taken at 11pm, confirmed instantly
Service booking
Built in
The channel your customers already use
3.3Bn+
Monthly active users
180
Countries served
100Bn+
Messages sent daily
Free
Replies within 24h of a customer message
WhatsApp platform figures, Q1 2026. Free service replies per Meta’s per-message pricing rules.
Sales and aftersales on one number
Most people research cars in the evening and forget service intervals entirely. Automate both ends.
Service booking
Real slots, held instantly, with a courtesy car option.
Interval reminders
Triggered by date or mileage from your DMS.
Test-drive capture
Enquiries taken and booked outside hours.
Job updates
Approval requests and ready-for-collection notices.
Five flows across sales and the workshop
Enquiry to test drive, and reminder to invoice.
Keep the workshop diary full
Owners forget service intervals. A dated reminder with bookable slots attached converts a lapsed customer into a booking without anyone making a phone call.
- Triggered by date or mileage
- Bookable slots in the message
- Courtesy car offered
Service Desk
Service reminder
Capture the evening enquiry
Most car research happens after your showroom closes. An Auto Flow captures the enquiry, confirms which model and trim, and books the test drive before a salesperson is back at their desk.
- Model and trim captured
- Test drive booked 24/7
- Assigned to a salesperson
Test drive request
Collected inside the chat
Model of interest
Preferred day
Part exchange?
Approvals without the phone tag
When extra work is needed, send the quote and get approval in the thread. The customer has it in writing, and the technician isn’t waiting on a callback.
- Quote sent for approval
- Written record either way
- Ready-for-collection notice
Template preview
check_circle ApprovedUtility template
Hello {{customer_name}}, While servicing {{registration}} we found {{issue}}. Additional cost: {{amount}}. Shall we go ahead? Your car is otherwise ready at {{time}}.
Variables in {{ }} are filled per recipient at send time.
Send what’s actually on the forecourt
A matched shortlist with photos, spec and price, sent in the thread. Buyers browse without leaving the conversation and reply about the one they want.
- Photos and spec per vehicle
- Matched to stated budget
- Reply to book a viewing
In stock this week
grid_viewEstate 2.0d
2023 · 18k km
EV hatchback
2024 · 6k km
7-seater
2022 · 34k km
Van 1.5t
2023 · 22k km
Nothing lost between enquiry and delivery
Sales and aftersales run separate pipelines on the same platform, so a test-drive lead and a service booking never get confused with one another.
- Separate sales and service
- Stage reminders
- Conversion reporting per site
Sales pipeline
This weekSee which reminders fill the diary
Which interval, which model, which branch. The reporting that tells you whether the reminder programme is paying for itself.
- Bookings attributed per reminder
- By branch and by model
- Interval performance over time
Service bookings by month
- Interval
- Triggered by
- Per branch
- Reported
- Attributed
- To bookings
Keep owners posted without the phone
Job started, extra work needed, ready for collection. The owner always knows where their car is, and your advisors stop fielding the same call.
- Status at each stage
- Approval requests in writing
- Ready-for-collection notice
For dealer groups and workshop chains
Sales and aftersales run separately, on one platform, across every site.
Per-site inboxes
Each branch answers its own customers.
Sales / service split
Separate teams, separate pipelines, one number.
DMS sync
Service intervals and job status via webhooks.
Conversion reporting
Enquiry to test drive to sale, per branch.
Front-desk questions handled
Availability, pricing and job status without a call.
Service pricing and duration expand_more
Published prices and how long each job takes.
Stock and specifications expand_more
What’s on the forecourt and in what trim.
Job status expand_more
Where the car is up to and when it will be ready.
Escalate to an advisor expand_more
Diagnostics, quotes and complaints go to a person.
Why teams choose us
Official Business API
Built on the official WhatsApp Business API, so delivery and policy compliance are predictable.
Privacy-first design
Opt-in enforcement, role-based access and audit trails as standard on every plan.
Fits your systems
Google Calendar sync, plus HubSpot, Zoho, Salesforce, Shopify and your own tools via webhooks and a secure API.
Template approval support
Help getting templates approved, and a team that knows your sector.
Can reminders trigger on mileage as well as date? expand_more
Yes, if your DMS exposes it. Whichever comes first – interval date or mileage threshold – can fire the reminder.
How do we keep sales and service separate? expand_more
Separate team inboxes and pipelines on the same business number, with their own assignment rules and reporting.
Can customers approve extra work in the chat? expand_more
Yes, and you get a written record of the approval, which is usually more useful than a note about a phone call.
Does it work for independent workshops, not just dealers? expand_more
Yes. Independents typically use service reminders, booking and ready-for-collection notices without the sales side at all.
Can we send a quote for approval? expand_more
Yes, with the amount and the work described, and the customer approves or declines with one tap. You get the decision in writing, which is more useful than a note about a phone call.
Does it work for used-car sales as well as service? expand_more
Yes. Stock shortlists, test-drive booking and part-exchange questions all run in the same thread, with sales and aftersales kept as separate pipelines.
Explore other industry use cases
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Explore arrow_forwardReady to fill the workshop diary?
See service reminders, test-drive capture and job updates running for your branches.