Fill the diary and rebook regulars
Confirm appointments instantly, fill last-minute gaps with an offer to the right clients, and prompt the rebooking that keeps your chairs full.
- verified Instant confirmations
- lock Gap-filling offers
- how_to_reg Rebooking prompts
Gap filled
Minutes after the cancellation
Instant confirmations
Built in
The channel your customers already use
3.3Bn+
Monthly active users
180
Countries served
100Bn+
Messages sent daily
Free
Replies within 24h of a customer message
WhatsApp platform figures, Q1 2026. Free service replies per Meta’s per-message pricing rules.
An empty chair earns nothing
Confirm, refill and rebook automatically, so cancellations cost you minutes rather than a whole slot.
Instant confirmations
Booked, changed or cancelled in one tap.
Gap-filling offers
Freed slots offered to clients who match.
Rebooking prompts
Timed to the service – six weeks for colour.
Aftercare messages
Personalised to the treatment they actually had.
Five flows for a full diary
Booking, refilling, rebooking and the aftercare that makes it feel personal.
Turn a cancellation into a booking
Cancellations happen the same morning. When a slot frees up, NotifyWaves offers it to clients whose history matches the service and the time – usually filling it before reception has finished the call.
- Matched on service history
- Offered to a shortlist, not everyone
- First to tap gets the slot
Reception
Gap-filling offer
Rebooking is the whole business
A prompt at the right interval – six weeks after a colour, four after a cut – turns one visit into a standing appointment. The interval comes from what they actually had done.
- Interval set per service
- Same stylist offered first
- One tap to book
Rebooking cycle
-
1
Appointment completed
Service and stylist recorded against the client.
-
2
Aftercare next day
Care tips relevant to the treatment they had.
-
3
Prompt at the interval
Six weeks for colour, four for a cut – automatically.
-
4
Rebooked
Slot confirmed with the same stylist where possible.
Fewer no-shows, no phone calls
A confirmation the day before with one tap to change or cancel. Clients who can’t make it tell you in time for the slot to be refilled.
- Day-before confirmation
- One-tap reschedule
- Freed slots offered onward
Template preview
check_circle ApprovedUtility template
Hi {{client_name}}, You’re booked for {{service}} with {{stylist}} tomorrow at {{time}}. Tap to confirm, or reschedule if something’s come up.
Variables in {{ }} are filled per recipient at send time.
Personal service that feels personal
Aftercare notes and product suggestions tied to what a client actually had done read as care rather than marketing – and quietly drive retail alongside.
- Tied to the service given
- Product suggestions that fit
- Birthday and milestone offers
Rebooking rate by month
- Per service
- Interval
- Matched
- Gap offers
- Tracked
- Retail uplift
Quiet Tuesday, full Tuesday
Target the clients who’ve booked midweek before rather than blanketing your whole list. Fewer messages, better response, lower spend.
- Segment by day and service
- Per-salon lists
- Bookings attributed to the send
Midweek offer
SendingSent only to clients with a previous midweek booking.
Know what they want before they sit down
Colour history, allergies and the look they’re after, captured before the appointment. Stylists start the consultation already informed.
- Pre-appointment questions
- Patch-test reminders where needed
- Notes attached to the client record
For salon groups
Every location keeps its own diary and its own regulars.
Per-salon inboxes
Local reception answers local clients.
Stylist assignment
Requests routed to the right stylist.
Booking system sync
Availability and cancellations via webhooks.
Rebooking reporting
Rate by stylist, service and location.
Reception questions, answered
Prices and availability without picking up the phone.
Services and prices expand_more
Your current price list, by service and stylist level.
Availability expand_more
Next available slots for a given service.
Changes and cancellations expand_more
Move or cancel within your notice policy.
Escalate to reception expand_more
Consultations and complaints go to a person.
Why teams choose us
Official Business API
Built on the official WhatsApp Business API, so delivery and policy compliance are predictable.
Privacy-first design
Opt-in enforcement, role-based access and audit trails as standard on every plan.
Fits your systems
Google Calendar sync, plus HubSpot, Zoho, Salesforce, Shopify and your own tools via webhooks and a secure API.
Template approval support
Help getting templates approved, and a team that knows your sector.
How does gap filling pick who to offer a slot to? expand_more
It matches on service history and the times a client has booked before, then offers to a shortlist rather than broadcasting to everyone.
Can rebooking intervals differ per service? expand_more
Yes. Colour, cuts and treatments each carry their own interval, taken from what the client actually had done.
Will clients get too many messages? expand_more
Frequency caps sit across all automated messages, and every one carries a one-tap opt-out.
Does it integrate with our booking software? expand_more
Availability and cancellations flow through webhooks, so the conversation always reflects the live diary.
Will patch-test reminders go out automatically? expand_more
Yes – tie them to the service booked and the interval you need, so the reminder lands with enough notice to actually do the test before the appointment.
Can each stylist manage their own diary? expand_more
Requests route to the stylist a client usually sees, and each stylist’s availability drives what the client is offered. Reception keeps oversight of the whole diary.
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Trial conversion, schedules and renewals.
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Appointments, reminders and 24/7 patient support.
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Screening, scheduling and internal comms.
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Brief capture, onboarding and deployment alerts.
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Listings, viewings and a visible pipeline.
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Reservations, menus and delivery orders.
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Explore arrow_forwardReady to fill the gaps in your diary?
See confirmations, gap-filling and rebooking running against your own diary.