HR & Recruitment

Screen candidates and schedule interviews automatically

Move applicants through screening without a week of email tag, and keep internal communications reaching staff who don’t sit at a desk.

View Pricing

verified Automated screening
lock Self-serve scheduling
how_to_reg Deskless internal comms

A recruiter and a candidate shaking hands across a desk during an interview

how_to_reg

Interview booked

Same day as the application

checklist

Screening flows

Built in

Why WhatsApp

The channel your customers already use

3.3Bn+

Monthly active users

180

Countries served

100Bn+

Messages sent daily

Free

Replies within 24h of a customer message

WhatsApp platform figures, Q1 2026. Free service replies per Meta’s per-message pricing rules.

Main features

Speed is the whole advantage

Good candidates go quickly. Screen the same day, let them pick their own slot, and stop losing people to a slow process.

checklist

Screening flows

Eligibility and notice period, captured on application.

event_available

Self-serve slots

Candidates book from real interviewer availability.

description

Document collection

Right-to-work and references, tracked to completion.

campaign

Internal comms

Shift changes and notices to deskless teams.

Use cases

Five flows from application to onboarding

Screening, scheduling, offers and the internal side of HR.

01 · Screening

Screen the same day, not next week

Screening questions go out the moment an application lands. Candidates who pass get interview slots immediately – so you’re not the employer who took two weeks to reply.

Fires on application
Knock-out questions handled
Slots offered instantly

See the flow builder arrow_forward

groups

Talent Team

Screening flow

Thanks for applying. Are you eligible to work locally, and what’s your notice period?

Yes, and one month.

Perfect. Here are three interview slots this week – pick whichever suits.

Tue 10am Wed 2pm

02 · Scheduling

Take scheduling off your recruiters

Self-serve slots remove the back-and-forth entirely, and automatic reminders cut interview no-shows. Recruiters spend their time assessing rather than diary-juggling.

Real interviewer availability
Reminders before the day
One-tap reschedule

Estimate message costs arrow_forward

Interview journey

1
Screened

Eligibility and notice period confirmed automatically.
2
Slot chosen

Candidate books against live interviewer availability.
3
Reminder

Format, location and who they’ll meet, the day before.
4
Outcome

Result communicated promptly either way.

03 · Pipeline

See where every candidate actually is

Applications, screening, interview and offer on a shared board, so a hiring manager can see the state of a role without asking.

Per-role pipelines
Recruiter assignment
Time-to-hire reporting

Compare plans arrow_forward

Role pipeline

This week

Applied 48

Interview 14

Offer 3

04 · Documents

Collect right-to-work without the chase

Send the checklist, confirm each item as it arrives, and prompt for what’s outstanding. The candidate always knows what’s still needed.

Checklist in the thread
Receipt confirmed per item
Reminders for outstanding items

Talk to our team arrow_forward

assignment

Pre-employment checks

Collected inside the chat

Right-to-work document

Upload

Reference 1 – contact

Name and email

Start date available from

1 July

Submit documents

05 · Internal comms

Reach staff who don’t have a desk

Shift changes, policy updates and payroll notices reach frontline teams on the app they already have – rather than an intranet nobody opens.

Segmented by site and shift
Read reporting per notice
Two-way for questions

Read our guides arrow_forward

Shift notice

Sending

send Sent to frontline staff

1,380

done_all Read

1,297

task_alt Acknowledged

1,104

reply Questions raised

Segmented by site and shift pattern. Acknowledgement recorded per employee.

06 · Offers

Get the offer read the same day

Offer notifications and start-date confirmations reach candidates far faster than email, which matters most in the window where they’re deciding between you and someone else.

Approved template per role
Acknowledgement captured
Negotiation routes to a recruiter

See message pricing arrow_forward

Template preview

check_circle Approved

Utility template

Hi {{candidate_name}}, Great news – we’d like to offer you the {{role}} position. Your recruiter {{recruiter}} has sent the full details by email. Can you confirm you’ve received it?

I’ve received it I have a question

Variables in {{ }} are filled per recipient at send time.

07 · Onboarding

Day one sorted before day one

Start time, location, what to bring, who to ask for. Sent a few days ahead so new starters arrive knowing what happens, not guessing.

Pre-start checklist
Location and contact details
First-week schedule

Talk to our team arrow_forward

A recruiter interviewing a candidate at a desk

At scale

For in-house teams and agencies

Run multiple roles and multiple clients without crossing wires.

groups

Per-recruiter assignment

Ownership is explicit for every candidate.

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Role-based access

Control who can open which conversation.

sync

ATS sync

Statuses and outcomes flow both ways.

insights

Time-to-hire reporting

Where candidates stall, by stage and role.

Always on

Answer candidate questions instantly

Status and logistics queries do not need a recruiter.

Application status expand_more

Where an application has reached in the process.

Role and package detail expand_more

Responsibilities, location and published salary range.

Interview logistics expand_more

Time, format, who they’ll meet and how to prepare.

Escalate to a recruiter expand_more

Negotiation and anything sensitive goes to a person.

policy

A note on candidate data

Recruitment data is personal data, and in many jurisdictions candidates have specific rights over how long you keep it and what you do with it. Consent to be contacted on WhatsApp should be explicit and recorded.

Keep CVs, interview notes, scorecards and anything relating to a hiring decision in your applicant tracking system rather than in chat threads.

Explicit candidate opt-in captured
No interview notes or scores in chat
Retention aligned with your ATS policy
Easy opt-out at any stage

This is general information, not legal advice. Confirm your obligations with your compliance team or counsel before going live.

The NotifyWaves advantage

Why teams choose us

verified

Official Business API

Built on the official WhatsApp Business API, so delivery and policy compliance are predictable.

lock_person

Privacy-first design

Opt-in enforcement, role-based access and audit trails as standard on every plan.

hub

Fits your systems

Google Calendar sync, plus HubSpot, Zoho, Salesforce, Shopify and your own tools via webhooks and a secure API.

support_agent

Template approval support

Help getting templates approved, and a team that knows your sector.

FAQ

HR & Recruitment questions

Something we haven’t covered? Our team knows this sector.

Can we use this for internal communication as well as hiring? expand_more

Yes, and for deskless workforces it’s often the stronger use case. Shift notices and policy updates reach people who never open a work email.

How do we record acknowledgement of a policy notice? expand_more

Interactive buttons capture acknowledgement per employee, and the record is stored against the contact.

Does it replace our ATS? expand_more

No. It sits in front of it – the ATS stays the system of record for CVs, notes and decisions, and syncs statuses both ways.

Is messaging candidates on WhatsApp appropriate? expand_more

With explicit opt-in and an easy opt-out, many candidates prefer it for logistics. Keep assessment material and decisions in your ATS.

How long do we keep candidate data? expand_more

Retention should follow your ATS policy – the platform is the messaging layer, not the system of record. Set the retention window to match whatever your legal team has agreed and delete in step with the ATS.

Can candidates reply outside working hours? expand_more

Yes, and they will. Their reply sits in the inbox and, because it opens a 24-hour service window, your recruiters can answer at no message cost the next morning.

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