Events & Webinars

Fill the room and get people through the door

Registration, tickets, reminders and post-event feedback in one thread – so the gap between people who signed up and people who showed up gets a lot smaller.

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verified QR ticket delivery
lock Reminder sequences
how_to_reg Feedback collection

A speaker presenting to a full audience at a conference

confirmation_number

Ticket delivered

QR pass in the thread

how_to_reg

Registration flows

Built in

Why WhatsApp

The channel your customers already use

3.3Bn+

Monthly active users

180

Countries served

100Bn+

Messages sent daily

Free

Replies within 24h of a customer message

WhatsApp platform figures, Q1 2026. Free service replies per Meta’s per-message pricing rules.

Main features

Everything between registration and the room

Run a series without rebuilding the machinery each time, and know who is actually coming.

how_to_reg

Registration flows

Capture details and confirm instantly in chat.

qr_code_2

QR ticket delivery

A scannable pass that’s easy to find at the door.

alarm

Reminder sequences

Week, day and hour before, with one-tap confirm.

reviews

Feedback capture

One question, asked while it’s still fresh.

Use cases

Five flows around the event itself

Registration through to the follow-up, on a channel people check between sessions.

01 · Registration

Sign up and get the ticket in the same thread

No confirmation email to lose. Registration completes in chat and the QR pass sits in a conversation the attendee will still be able to find on the day.

Details captured in chat
QR pass delivered instantly
Add-to-calendar included

See the flow builder arrow_forward

event

Event Desk

Registration flow

You’re registered for the 14 May workshop. Here’s your QR ticket.

Where exactly is it?

Hall 2, north entrance. I’ll send directions and a reminder the morning before.

Get directions Add to calendar

02 · Attendance

Registration is not attendance

Three nudges – week, day and hour before – with one tap to confirm or release a seat. You find out who’s coming early enough to promote again or reallocate.

Three-stage sequence
One tap to confirm or cancel
Released seats offered onward

Estimate message costs arrow_forward

Reminder cadence

1
One week before

Confirmation with agenda and speaker list.
2
Day before

Directions, timings and a one-tap reconfirm.
3
One hour before

Final nudge with the room and the QR pass.
4
Released seats

Cancellations are offered to the waitlist automatically.

03 · Promotion

Invite the right list, not the whole database

Segment by past attendance, topic interest or region, and broadcast the invitation only to people it’s relevant to. Better show rates, lower message spend.

Segmented invite lists
Reusable event templates
Delivery and click reporting

Compare plans arrow_forward

Invitation broadcast

Sending

send Invited

4,860

done_all Read

4,205

how_to_reg Registered

1,148

event_available Confirmed attending

902

Segmented on past attendance and stated topic interest.

04 · On the day

Answer the logistics questions

Venue, entrance, parking, agenda, speaker times and ticket transfers – all resolved automatically while your team runs the event.

Directions and parking
Agenda and speaker lookups
Resend or transfer a ticket

Talk to our team arrow_forward

Template preview

check_circle Approved

Utility template

{{event_name}} starts in one hour. Room: {{room}} Entrance: {{entrance}} Your pass is in this chat – show the QR code at the door.

Show my pass Get directions

Variables in {{ }} are filled per recipient at send time.

05 · After

Ask while they’re still in the building

Feedback decays fast. One question sent as people head home gets a different order of response than an email a week later – and slides or recordings can go out on the same thread.

Single-question survey
Slides and recording links
Low scores routed to a human

Read our guides arrow_forward

assignment

Post-event feedback

Collected inside the chat

How was today?

★ ★ ★ ★ ★

Which session was most useful?

Optional

Send feedback

06 · Reporting

Know your real show rate

Registered versus confirmed versus attended, per event and per invite list. The number that actually tells you whether the promotion worked.

Registered, confirmed and attended
By invite segment
Comparable across a series

Compare plans arrow_forward

Show rate by event

Mar

Apr

May

Jun

Jul

3 nudges
Reminder cadence: Per list
Segmented: Tracked
Attendance

07 · On site

Answer the room while you run the room

Session changes, room moves, catering questions and lost passes – handled automatically while your team is busy actually delivering the event.

Live session and room lookups
Resend a pass instantly
Escalates to the event team

Read our guides arrow_forward

An audience seated at a conference session

At scale

For conference and webinar programmes

Set the machinery up once and run it for every event in the series.

content_copy

Reusable templates

Clone an event’s message set for the next one.

segment

Segmented lists

Invite by past attendance, topic or region.

sync

Ticketing sync

Registrations flow both ways via webhooks.

insights

Show-rate reporting

Registered versus attended, per event.

Always on

Answer the pre-event questions

Every event generates the same logistics queries. Automate them.

Time, place and directions expand_more

Venue, entrance, parking and public transport, on request.

Agenda and speakers expand_more

Session times and speaker details pulled from your programme.

Ticket problems expand_more

Resend a QR code or transfer a ticket to a colleague.

Escalate to the team expand_more

Anything unusual routes to whoever is running the event.

The NotifyWaves advantage

Why teams choose us

verified

Official Business API

Built on the official WhatsApp Business API, so delivery and policy compliance are predictable.

lock_person

Privacy-first design

Opt-in enforcement, role-based access and audit trails as standard on every plan.

hub

Fits your systems

Google Calendar sync, plus HubSpot, Zoho, Salesforce, Shopify and your own tools via webhooks and a secure API.

support_agent

Template approval support

Help getting templates approved, and a team that knows your sector.

FAQ

Events & Webinars questions

Something we haven’t covered? Our team knows this sector.

Can we send a scannable ticket? expand_more

Yes. The QR pass is delivered as an image in the thread, which attendees find far more easily on the day than an email from three weeks earlier.

Does it work for online webinars too? expand_more

Yes – the join link replaces the venue details, and the reminder sequence matters even more when there’s no travel to prompt people.

Can we manage a waitlist? expand_more

Released seats can be offered onward automatically when someone cancels through the reminder sequence.

How much do reminders cost? expand_more

Reminders tied to a confirmed registration are utility templates, which Meta prices well below marketing. The estimator on our pricing page will size a run for your list.

Can we run this for a series of events? expand_more

Yes – clone an event’s whole message set for the next one and swap the dates. Show-rate reporting stays comparable across the series so you can see whether changes helped.

What if someone loses their ticket? expand_more

They ask in the thread and the QR pass is resent immediately. Passes can also be transferred to a colleague without going through your team.

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